96vip Terms and Conditions — Read Before Use

1. General Terms & Conditions

96vip (hereinafter referred to as "the Platform" or "we") is an internationally licensed online gaming and betting service provider. These terms and conditions apply to the 96vip website and all associated services.

By using this platform, you confirm that you are at least 18 years of age and that online gaming is legally permitted in your region. If you do not agree to these conditions, please stop using this platform.

1.1 Applicability

These terms apply to all 96vip services, games, betting markets, promotions, and customer support. Any new services or features will also fall under these terms unless stated otherwise.

1.2 Language & Interpretation

These terms and conditions are provided in English. In the event of any discrepancy in translation, the English version shall prevail. 96vip reserves the right of final interpretation on all matters.

2. Account Register

To join 96vip, you must first create an account. All information provided during registration must be accurate, complete, and up to date.

2.1 Eligibility Requirements

• Registrants must be at least 18 years of age.
• Online gaming must be legally permitted in your region of residence.
• Each individual may open one account only.
• Multiple accounts cannot be created from the same device, IP address, or payment method.

2.2 Accuracy of Information

If false information is provided during registration, 96vip reserves the right to terminate the account at any time. Any balance in the account may be forfeited in such cases.

2.3 Account Verification (KYC)

Identity verification (KYC) is mandatory before withdrawals or large transactions. You may be required to submit a copy of your national ID or passport as part of this process.

2.4 Account Security

• Keep your login credentials confidential and do not share them with anyone.
• If you suspect unauthorized access to your account, contact support immediately.
• You are solely responsible for any use of your account by a third party.

3. Deposits & Withdrawals

96vip supports a range of local payment methods. All transactions are processed through secure, encrypted channels.

3.1 Deposit Rules

• Minimum deposit amount is BDT 500.
• Deposits must be made from your own bank account or mobile banking only.
• Deposits made through third parties are not accepted and such transactions will be refunded.
• Supported methods: Mobile Banking, Nagad, Rocket, Bank Transfer.

3.2 Withdrawal Rules

• Minimum withdrawal amount is BDT 1,000.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawal processing typically takes 1–3 business days.
• Withdrawals may be delayed if KYC verification has not been completed.
• We reserve the right to place withdrawals on hold in cases of suspicious activity.

3.3 Transaction Errors

If credits are applied in error due to a technical fault or system malfunction, 96vip reserves the right to reclaim the amount. Members are advised not to use or withdraw such funds.

4. Betting Rules

96vip offers a wide range of games and betting options, including Sports Betting, live betting, slots, and fish games. Separate rules apply to each category.

4.1 Bet Acceptance

• Once a bet is fully confirmed, the system will issue a confirmation number.
• A bet is not considered placed until confirmation is received.
• 96vip will not be held liable for bets lost due to connectivity issues.

4.2 Odds & Results

All odds are updated in real time and the odds at the time of bet confirmation will apply. Game outcomes are determined entirely by a Random Number Generator (RNG) and are audited by a third party.

4.3 Cancelled Bets

If an event is cancelled or suspended, the stake for that bet will be refunded. However, bets that have already been settled will not be re-evaluated.

5. Bonuses & Promotions

96vip regularly offers a variety of bonuses and promotions. Each offer has its own specific terms, which are detailed on the relevant promotion page.

5.1 Wagering Requirements

• A specified wagering requirement must be met before any bonus can be withdrawn.
• Wagering requirements vary by bonus — typically 15 to 30 times the combined deposit and bonus amount.
• There is a set time limit for meeting wagering requirements — bonuses will be forfeited once the period expires.

5.2 Bonus Abuse

96vip takes a firm stance against bonus abuse. The following activities will be considered bonus abuse:

• Claiming bonuses repeatedly through multiple accounts.
• Deliberately placing low-risk bets to meet bonus wagering requirements.
• Meeting bonus requirements by betting against yourself or others.

6. Prohibited Activities

96vip is committed to maintaining a fair and secure environment. The following activities are strictly prohibited:

• Creating or operating multiple accounts.
• Registering with false information or concealing your identity.
• Using bots, scripts, or automated software to play games.
• Attempting to gain unauthorized access to another member's account.
• Using the platform for money laundering or any illegal financial activity.
• Attempting to manipulate or tamper with game software.
• Harassment, threats, or misconduct toward other members.
• Using any platform content for commercial purposes.

If any of these prohibited activities are proven, 96vip reserves the right to terminate the account and forfeit the balance without prior notice.

7. Privacy & Security

Safeguarding your personal data is one of our top priorities. 96vip complies with international data protection standards.

7.1 Data Collection

We only collect information necessary to provide our services. This includes your name, contact details, payment information, and gaming activity data.

7.2 Data Usage

• Any information collected will be used solely to improve our services.
• Your consent will be obtained for marketing communications.
• Your information will not be shared with third parties except where required by law.

For more details, visit our Privacy Policy Read.

8. Responsible Gaming

96vip believes gaming should be a source of entertainment — not addiction. We encourage all members to play responsibly.

8.1 Safety Tools

• Betting Limits: Set daily, weekly, or monthly betting limits.
• Self-Exclusion: If needed, you can temporarily suspend your account for a set period.
• Permanent Closure: You may permanently close your account at any time.
• Reality Check: Regular reminders about session time and spending.

8.2 Minor Protection

Use of this platform by anyone under the age of 18 is strictly prohibited. If there are children in your household, please use parental control software.

9. Account Closure

9.1 Member-Initiated

Any member may close their account at any time. Please withdraw your available balance before doing so. Any active bonuses will be forfeited upon account closure.

9.2 96vip-Initiated

96vip may terminate or suspend an account for any of the following reasons:

• Violation of these terms and conditions.
• Fraudulent or deceptive activities.
• Failure to complete KYC verification.
• Extended inactivity (12 months or more).
• Legal or regulatory requirements.

10. Dispute Resolution

If you have any issues or complaints, please contact our customer support team first. We always aim to resolve matters directly.

10.1 Complaints Process

• Submit complaints in writing through our support channels.
• An initial response will be provided within 7 business days.
• Complex matters may take up to 30 days to resolve.

10.2 Final Decision

In all disputes, the decision of 96vip management is final and binding. In disputes concerning game outcomes, log files and server records will serve as the definitive evidence.

11. Changes to Terms

96vip reserves the right to update these terms and conditions at any time. A notice will be posted on the platform before any changes take effect.

11.1 Notice of Changes

• At least 7 days' notice will be given for any significant changes.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• You will have the option to close your account if you do not agree to the updated terms.

11.2 Effective Date

The current version of these terms and conditions is effective from January 1, 2026. All previous versions are considered void as of this date.