Playing at 96vip is about more than fun — it's about staying in control. We want you to enjoy the experience in a healthy way, stay within your limits, and reach out for help when you need it.
96vip believes the best gaming experience happens when you are in control.
Set daily, weekly, or monthly deposit limits. Never play beyond your budget.
Set a daily gaming time limit. To help prevent excessive sessions, 96vip provides an automatic session timer.
Whenever you feel you need a break, you can temporarily suspend your account for anywhere from 24 hours to 6 weeks.
Use the Self-exclusion feature for a long-term break — available from 6 months up to 5 years.
You will receive pop-up notifications at set intervals to remind you how long you have been playing.
Our responsible gaming team is always ready to help with any concern. Start a live chat with us today.
Responsible gaming at 96vip means keeping gaming a healthy form of entertainment — where you stay in control, not under pressure. Every bet, every spin, every wager should be the result of a conscious, deliberate decision.
When online gaming or betting crosses the line from entertainment into habit, it can begin to affect your personal, family, and financial life. From the very start, 96vip wants every member to play responsibly and to feel comfortable seeking help whenever they need it.
Responsible gaming is more than a set of rules — it's a mindset. At 96vip, we encourage every member of our community to embrace that mindset. If you've ever thought "Am I playing a bit too much?" — this page is for you.
96vip Policy: Gaming is always meant to be fun. Continuing to play out of fear of losing money is never the right call. Avoid chasing losses by placing bigger bets to try to recover what you've lost.
If you notice any of the following signs in yourself, it may be time to pause and reach out for help:
Financial Signs
Spending beyond your budget; borrowing money from family or friends to fund gaming; skipping bills or essential expenses to keep playing.
Social signs
Spending more time gaming and less time with family and friends; lying or hiding your gaming habits.
Psychological signs
Becoming irritable or angry after a loss; feeling anxious or down when you cannot play; repeatedly telling yourself "this is the last time" but being unable to stop.
Behavioral Signs
Chasing losses by betting more; neglecting work or studies to play; sacrificing sleep to spend more time gaming.
If any of these feel familiar, don't worry — acknowledging it is the first step. 96vip is here for you.
96vip provides a complete toolkit to help you maintain healthy gaming habits. These tools can be activated directly from your account settings.
| Tool Name | How It Works | Time limit | Status |
|---|---|---|---|
| Deposit Limit | Set daily, weekly, or monthly deposit limits | Effective Immediately | Active |
| Loss limit | Auto-stop after a set loss amount | Effective Immediately | Active |
| Session time limit | Auto-logout after a set period of time | Effective Immediately | Active |
| Reality Check | Time spent reminder after a set duration | Effective Immediately | Active |
| Cooling-Off Period | Take a break for 24 hours to 6 weeks | Within 24 hours of request | Active |
| Self-exclusion | Account closure from 6 months to 5 years | Within 24 hours of request | Active |
To activate these tools, log in to your account and go to "Settings > Responsible Gaming", or contact our support team directly.
Following these tips will keep your gaming experience healthy and enjoyable:
Every game on 96vip relies on random outcomes. No one can guarantee a win, so never treat gaming as a source of income.
Decide how much BDT you are willing to spend before you start playing. Once that amount is gone, stop — don't deposit more under pressure.
"This time I'll definitely win" — that mindset is the most dangerous one. If you lose, keep a cool head and stick to your set budget.
Take at least a 10–15 minute break every hour. Get up, walk around, drink some water, and clear your head.
Avoid placing large bets when you are angry, frustrated, or overly excited. A clear head leads to better decisions.
Substance use impairs judgment. Financial decisions made under its influence can lead to serious regret later.
Gaming should never replace time with family, friendships, or your career.
Review your transaction history at least once a month. Stay aware of how much you are spending.
Let someone in your family know that you are gaming. Being open helps keep you accountable.
Asking for help is not a sign of weakness — it takes courage. The 96vip support team is always here for you.
Answer the following questions honestly. If more than 3 of your answers are "Yes", consider seeking professional advice.
Do you often spend more on gaming than the budget you set for yourself?
Do you repeatedly return to gaming in an attempt to win back money you have lost?
Do you feel restless, irritable, or anxious when you are unable to game?
Have you ever lied to or hidden your gaming activities from family or friends?
Has gaming caused you to neglect work, studies, or family responsibilities?
Have you ever gamed after cutting back on everyday essentials such as rent, food, or bills?
Have you borrowed money — or considered borrowing — to fund your gaming?
Have you ever felt concerned about your own gaming habits?
Please remember: This self-assessment is not a substitute for professional diagnosis. If you have concerns, speak with our support team or use the help resources listed below.
Setting limits on 96vip is simple. Just follow the steps below:
Log in to your account and go to "Settings". Under the "Responsible Gaming" section, set your daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period.
Decide in advance how long you will play each day. You will be automatically logged out when your time is up. Keep the Reality Check option enabled to receive pop-up reminders at your chosen intervals.
If you need a temporary break, you can pause your account for anywhere from 24 hours to 6 weeks. You will not be able to log in during this time, but your account will be reactivated automatically once the period ends.
You can self-exclude for a long-term break lasting anywhere from 6 months to 5 years. Promotional emails will also be paused during this period. Self-exclusion cannot be cancelled before the chosen period ends.
Need help? Chat with us directly via live chat for help setting your limits. Our responsible gaming team is available 24/7.
96vip strictly prohibits gaming for anyone under 18. We verify age at registration and may request additional identity documents in cases of suspicion.
Emergency Contact: If you suspect that a minor has used your account, contact us immediately at [email protected]. We will take prompt action.
If you feel that keeping your gaming under control is becoming difficult, the resources below can help. Asking for help is a sign of strength.
Get 24/7 live support. Talk to a responsible gaming specialist.
[email protected] — share your concerns confidentially. We'll get back to you within 24 hours.
Talk to a mental health professional. Gaming addiction is treatable.
Please remember: You are not alone. Millions of people have faced the same struggles and returned to a healthy life with the right support. 96vip is always here for you.
Here are answers to the most frequently asked questions about responsible gaming.
Play with joy, stay within your limits. Join 96vip and experience safe gaming.
For adults aged 18 and above only. Play responsibly.